2008 Annual Meeting FAQs
General Meeting Questions
Q: When will I receive the course bulletin?
A: The bulletin will be mailed in early July to JCAHPO certificants and ATPO members. The bulletin will also be available to download online.
Q: Do I have to use the AAO housing form to reserve a room, or can I just call the hotel?
A: Hotel reservations must be made through the AAO Housing Bureau. The Atlanta housing list will be available to preview in May. Housing will open on June 25 to Academy members, and on July 9 to non-members (ophthalmic medical personnel). Click HERE to print out a form.
Q: Does JCAHPO offer any financial aid to help with expenses?
A: YES! Scholarships for the annual meeting are available, click here for more details.
Q: Where do I get the course handouts?
A: Handouts will NOT be given onsite. Print the handouts from the handout links coming in October.
Q: What do I do if a course/workshop I want to attend is full?
A: Check to see if the course you wanted is offered at another time or choose another course. Fire codes prevent JCAHPO & ATPO from adding additional chairs to an already capacity-limited room and does not allow for floor seating.
Q: Does JCAHPO offer Review Courses at the meeting?
A: The Association of Technical Personnel in Ophthalmology (ATPO) offers both the written and practical review sessions at the COA, COT, and COMT level.
Q: Are all of the JCAHPO/ATPO courses held at the Hilton Atlanta?
A: Yes.
Q: Do I have to sign up for individual LECTURES this year?
A: Yes, please be sure to list the course numbers on your registration form in order to receive barcoded tickets to be picked up onsite.
Q: Do I have to sign up for individual WORKSHOPS this year?
A: Yes, choose the workshops and list the course numbers on the registration form. You will receive tickets to these workshops to be picked up onsite.
Q: Is there an early-bird registration deadline this year? When is the pre-registration deadline?
A: Registration opens: July 7, 2008
Early-Bird registration ends: August 31, 2008
Pre-Registration ends: October 10, 2008
Q: Do I need to be certified to register for courses?
A: No, anyone can register to attend JCAHPO/ATPO courses, however, restrictions apply to ATPO Certification Exam Review Courses.
Q: If I have a credit on my account because I paid too much for the annual meeting, when can I expect to receive a refund?
A: Credits may be used onsite for additional course purchases, and all remaining refunds will be processed following the meeting.
Q: If I have a credit with JCAHPO, can I use the credit toward ATPO classes?
A: Yes, ANY credit balances on JCAHPO's and ATPO's registrations may be used for either organization.
Q: If I am unable to attend the JCAHPO courses and/or the Scientific Session, do I have to pay a cancellation fee?
A: Yes. There is a non-refundable cancellation fee. The cancellation deadline will be announced in May.
Q: If I am attending both the JCAHPO courses and the Scientific Session, can I send the payment with one check?
A: Yes. The registration form has been combined. Make all checks payable to JCAHPO.
Q: Is a Group Discount available?
A: Yes! Applicable only to the JCAHPO Full Package (NOT valid for the already discounted ATPO Scientific Session Plus JCAHPO Full Package registration combo): If more than one person from your office registers for the Full Package, we offer the first registration at the non-discounted fee and a $25 discount for each additional Full Package registration. Be sure to request the $25 discount on the registration form - no retroactive discounts will be issued.
Q: Will I receive a confirmation notice?
A: Yes, online registrants will receive a confirmation at the e-mail address listed in their Online Service Center profile. All other registrants will receive a confirmation via USPS mail at the home address listed on the registration form; otherwise, the work address will apply. Carefully review the confirmation when you receive it! If a course is sold out, it will NOT appear on the confirmation. If you have questions, call JCAHPO at (800) 284-3937 or e-mail registrations@jcahpo.org.
Q: How do I register for the AAOE Coding Camp?
A: You must register through AAO at www.aao.org/aaoesite/annualmeeting.
Q: If I have already registered, how do I add to my registration?
A: Changes and additions to your initial registration must be received in writing via FAX (651) 731-0410, e-mail registrations@jcahpo.org, or mail (changes cannot be made online.) If you wish to transfer a complete registration and payment from one person to another, a registration form must be submitted for the new registrant indicating who this person is replacing. Onsite, you must first pick up your tickets before making registration changes at the JCAHPO/ATPO registration desk. Tickets you wish to exchange must be submitted at that time.
Limitations:
• Tickets for sold-out courses may be exchanged up to two hours prior to the start of the course.
• No refunds resulting from a registration change will be issued after the cancellation deadline.
Q: Can I pay with American Express?
A: Yes, JCAHPO accepts American Express, in addition to Visa, MasterCard, and Discover.
Q: Do I register differently if I received a Continuing Education Scholarship?
A: No, you must submit payment with your registration form. A check for the full amount of the scholarship will be presented to you after the Harold A. Stein Lecture on Sunday, or you may pick up the check in the JCAHPO bookstore after the Stein Lecture.
Q: Can I register for only the ATPO Grand Rounds Sessions? Are there course numbers for the ATPO Scientific Session and the Grand Rounds?
A: No, the ATPO Scientific Session and Grand Rounds are a combined package and are not sold separately. NO course numbers are required to register for this package.
Miscellaneous
Q: Will the COA, COT, or COMT examinations be given at the meeting?
A: No, none of the certification examinations will be administered at the meeting.
The premiere event in eye care education for Ophthalmic Medical Personnel

